Privacy Policy

Collection of Information

Information You Provide to Us

We collect information you provide directly to us, such as when you create or modify your account, request on-demand services, contact customer support, or otherwise communicate with us. This information may include: name, email, phone number, postal address, profile picture, payment method, items requested (for delivery services), delivery notes, and other information you choose to provide.

Information We Collect Through Your Use

Location Information: We may collect your precise or approximate location information when you use our services, including GPS data when our app is running, and approximate location from your IP address.

Transaction Information: We collect transaction details related to your use of our services, including the type of service requested, date and time of the transaction, amount charged, and order details.

Usage and Preference Information: We collect information about how you interact with our services, your preferences, settings, and the content you view or engage with.

Device Information: We may collect information about the device you use to access our services, including hardware model, operating system version, unique device identifiers, and network information.

Log Information: When you interact with our services, we collect server logs that may include your device IP address, access dates and times, features used, crashes, and browser type.

Use of Information

We use the information we collect to:

• Provide, maintain, and improve our services, including processing payments, sending receipts, and providing products and services you request
• Conduct internal operations including fraud prevention, troubleshooting, data analysis, testing, and research
• Send you communications about products, services, promotions, and events that may be of interest to you
• Personalize and improve your experience, including providing content and recommendations

Sharing of Information

We may share the information we collect with:

• Third parties for partnership and promotional offerings
• Vendors, consultants, marketing partners, and service providers who need access to such information to carry out work on our behalf
• Law enforcement or government authorities in response to legal requests
• Other parties in connection with mergers, acquisitions, or business restructuring
• With your consent or at your direction

Our promotional offers and discounts are not site-wide and are limited to selected categories.

Your Choices

Account Information: You may correct your account information at any time by logging into your account. Certain information may be retained as required by law.

Access Rights: We will comply with individual requests to access, correct, and delete personal information in accordance with applicable law.

Promotional Communications: You may opt out of receiving promotional communications by following the unsubscribe link in our emails. Non-promotional service communications may continue.

Changes to This Policy

We may change this privacy policy from time to time. If we make changes, we will notify you by revising the date at the top of the policy. Your continued use of our services constitutes your consent to the updated policy.

For any questions about this Privacy Policy, please contact us at info@ivaranaturals.in.