Legal
Shipping & Delivery Policy
Delivery Charges
Delivery charges may apply on certain products/services and will be communicated at the time of order processing.
Estimated Delivery Times
- Major Metros (New Delhi, Mumbai, Kolkata, Bengaluru, Chennai, Pune, Ahmedabad, Hyderabad): 2-5 working days after dispatch
- Rest of India Cities: 2-7 business days after dispatch
- Ground Shipping: 5-7 business days post-dispatch
- Very Remote Locations: Up to 7 business days or longer
- International Orders (Outside India): 5-15 business days
Holiday Delivery
We do not deliver on Public, National, or Bank holidays.
Hidden Charges
There are no hidden charges. The price listed on our website is final and inclusive of all taxes. Shipping charges may apply for addresses outside India.
Changing Delivery Address
Order Not Yet Dispatched: Contact our customer service at logistics@ivaranaturals.in. A security verification may be required.
Order Already Dispatched: Unfortunately, we cannot redirect orders already in transit. If the shipping partner is unable to deliver, the order will be returned to our warehouse and processed as a return.
Undeliverable Areas
Some areas may not be serviceable due to: - Delivery partner reach limitations - Legal restrictions - Unavailability of a reliable courier partner in the area
Holding Deliveries
Order Not Yet Dispatched: Contact us at logistics@ivaranaturals.in to hold your order.
Order Already Dispatched: Unfortunately, we cannot hold deliveries for orders already in transit.
Contact
For any shipping or delivery queries, please contact us at logistics@ivaranaturals.in or customercare@ivaranaturals.in.
